We found John Abril with Apple Financial Network (AFN) during our first home buying experience. We had been to Widely used lenders, Credit Unions, Big Banks, and smaller lenders. A friend who had used Apple Financial Network suggested we try them (as others had recommended many of the other lenders we had gone to before). We were skeptical to try another lender at first, but SO GLAD we did. AFN's rates and service beat everyone. On top of that they were responsive, thorough, honest, clear, and really helped walk-us through a very unfamiliar process. We were originally given a rate of over 5%. AFN got us well over a 1.25% lower rate (which went up slightly before we locked).
At times we were so stressed going through this process, dealing with a nightmare seller, and not so great agent. AFN was the one great thing about our experience. John, with AFN, seemed to be really great at answering our calls or calling us back in a reasonable time and communicating by email and text. He had a lot of knowledge, which he freely shared and helped us make important decisions.
Nearly every other lender we tried to work with was trying to set us up with their agent or their people and vice versa. John was the only one who really seemed to prove, and continuously show through his actions and his service, that we came first, not him and his fees, or his people. John had a vacation that overlapped with our loan closing (which got delayed unexpectedly into the dates of his vacation) and he still remained in communication from continents away in a completely different time zone. Although, it was a little harder to be in touch under such circumstances, the AFN staff still worked closely with us to make sure we could close the loan on time, which we did.
We would highly, highly recommend John and Apple Financial Network to anyone looking for a loan.
Thank you for helping us get our new home.